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ARIS user support

Welcome to ARIS user support and technical information page.

Please read carefully the system’s documentation.

For any questions related to technical support about the usage of the system please send us an e-mail at support at hpc.grnet.gr

For questions about access and general questions about the service please use the following e-mail address: hpc-info at lists.grnet.gr

I M P O R T A N T

This part of the system will be decomissioned by the end of Aug. 2026.
Projects from 18th call (already expired) will not be able to submit  
new jobs after 2026-08-22 00:00:00.                                   
System has to be empty of any job at 2026-08-24 00:00:00              
Submitted jobs with estimated end time after 2026-08-24 00:00:00 will
not run.

Users who have allocation from 20th call on new part of the          
system must activate them according the acceptance mails sent.

Users with no new allocation MUST transfer data to their premises.

After 2026-09-01 login to this part of the system will not be possible.

Getting Started

Get Access

Description of the system’s official access policy (in Greek). It provides information on who is eligible and what is the process for getting an account for the system.

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Login on ARIS

Basic information for logging in to the system and transferring files between your computer and ARIS.

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Running Applications

Instructions on how you can run applications on ARIS.

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Frequently Asked Questions

List of frequently asked questions.

FAQ

Get help

Contact us